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*  Forum rules
How to submit your problem
Be sure that you use the latest graphics card drivers before you post your problem.
Be sure that all benchmarks proceeded without errors.
Please follow these steps for submitting your problems to FurryBall forum - it will help faster solve your problem.
1) Send System Info from Error Reporting from FurryBall standalone application (under menu Help->Error reporting)
2) If benchmark failed, send your Log from FurryBall standalone application (under menu Help->Logs)
3) Describe deeply your problem. If your FurryBall STOPPED rendering, describe what was changed in your computer (new hardware, new software installation)
4) You can also send simple example (picture or scene)
Also be sure that you readed FAQ

Author Message
Jan_Tomanek
Post  Post subject: !!!!! FREE version reactivate problem solved !!!!!!  |  Posted: Wed Jan 08, 2014 6:00 pm
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1607
Location: Prague - Czech republic

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Did you have a problem with FREE licencse REACTIVATION? We found a bug in our licenser - now it's working and you can continue using FREE license for more than 30 days.

_________________
Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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mykola1985
Post  Post subject: Re: !!!!! FREE version reactivate problem !!!!!!  |  Posted: Wed Jan 08, 2014 8:39 pm
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Joined: Wed Dec 04, 2013 9:39 pm
Posts: 90

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I have 2 Computers. One with non commercial license and the second one with free license. The free license indeed stopped working a couple of days ago on my 2 pc! It showed a license error and didn't start. For me that wasn't so important so i decided to
not confuse you as licensed user with my another free license. That's it! :)

p.s. I'm waiting so much for the next release!!!! Hope to see it soon!


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Jan_Tomanek
Post  Post subject: Re: !!!!! FREE version reactivate problem !!!!!!  |  Posted: Wed Jan 08, 2014 9:37 pm
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1607
Location: Prague - Czech republic

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And now it works on your second computer?

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Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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mykola1985
Post  Post subject: Re: !!!!! FREE version reactivate problem !!!!!!  |  Posted: Wed Jan 08, 2014 10:00 pm
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Joined: Wed Dec 04, 2013 9:39 pm
Posts: 90

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I'll check it tomorrow morning and will let you know! ;) It's my working PC !


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mykola1985
Post  Post subject: Re: !!!!! FREE version reactivate problem !!!!!!  |  Posted: Thu Jan 09, 2014 10:17 am
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Joined: Wed Dec 04, 2013 9:39 pm
Posts: 90

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Hi, the problem is solved!


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Jan_Tomanek
Post  Post subject: Re: !!!!! FREE version reactivate problem !!!!!!  |  Posted: Thu Jan 09, 2014 11:09 am
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1607
Location: Prague - Czech republic

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Great!

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Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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Chander Shekhar
Post  Post subject: Re: !!!!! FREE version reactivate problem !!!!!!  |  Posted: Tue Jan 06, 2015 4:08 am

Joined: Sun Dec 07, 2014 4:08 pm
Posts: 13

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Hi,

My pc is not reactivating furryball after 30 days trial, it showing block and giving error for contacting furryball.aaa-studio.eu . I want to use it till completion of my project. After completion of project, we will by licence for rendering purpose. Plz shortout our problem asap.

thanks & regards
Chander Shekhar


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Jan_Smejkal
Post  Post subject: Re: !!!!! FREE version reactivate problem solved !!!!!!  |  Posted: Tue Jan 06, 2015 9:10 am
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Joined: Fri Aug 13, 2010 10:30 am
Posts: 794

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Please send System Info from Error Reporting from FurryBall standalone application (under menu Help->Error reporting)


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Chander Shekhar
Post  Post subject: Re: !!!!! FREE version reactivate problem solved !!!!!!  |  Posted: Tue Jan 06, 2015 7:18 pm

Joined: Sun Dec 07, 2014 4:08 pm
Posts: 13

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Jan_Tomanek wrote:
Did you have a problem with FREE licencse REACTIVATION? We found a bug in our licenser - now it's working and you can continue using FREE license for more than 30 days.


Hi, I was using furryball but now 30 days over. And I tried to reactivate it. But is not reactivating, showing blocked. Plz help me to resolve this problem.

thanks & regards


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Chander Shekhar
Post  Post subject: Re: !!!!! FREE version reactivate problem solved !!!!!!  |  Posted: Tue Jan 06, 2015 7:28 pm

Joined: Sun Dec 07, 2014 4:08 pm
Posts: 13

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Jan_Smejkal wrote:
Please send System Info from Error Reporting from FurryBall standalone application (under menu Help->Error reporting)


Sir,

Here I m attaching a image of error. I m still not able to reactivate it. Actually I try to reinstall but it is still not working.

thanks & regards


Attachments:
furryball_error.jpg
furryball_error.jpg [ 1.01 MiB | Viewed 12494 times ]
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