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How to submit Cinema 4D problem

Please the first try this simple steps: http://goo.gl/forms/a6BOh5kCfB

Be sure that you use the latest graphics card drivers before you post your problem.
Please follow these steps for submitting your problems to FurryBall forum - it will help faster solve your problem.
1) Send your System Info - Cinema 4D version, FurryBall version, graphics cards, CPU, RAM etc.
2) Send whole log from Cinema4D console (under main menu Script->Console...)
3) Describe deeply your problem. If your FurryBall STOPPED rendering, describe what was changed in your computer (new hardware, new software installation)
4) You can also send simple example (picture or scene)
Also be sure that you read FAQ

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SylvainDelme
Post  Post subject: Error message during installation  |  Posted: Fri Jun 30, 2017 4:27 pm

Joined: Fri Jun 30, 2017 3:49 pm
Posts: 3

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Hello,
On both R17 & R18 I have the same message at the last step : " failed to copy into C4D plugins directory, output directory does not exist"
I can see the plugin in the directory and Of course I uninstalled and reinstalled the plugi (twice)
any idea?


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Jan_Tomanek
Post  Post subject: Re: Error message during installation  |  Posted: Fri Jun 30, 2017 7:18 pm
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1555
Location: Prague - Czech republic

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Are you sure, you aim FurryBall to proper directory (Cinema plugin folder) and do you have rights for write to this directory - are you admin?

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Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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SylvainDelme
Post  Post subject: Re: Error message during installation  |  Posted: Fri Jun 30, 2017 8:08 pm

Joined: Fri Jun 30, 2017 3:49 pm
Posts: 3

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Yes It's in the right folder ( I can see the plugin in) et I am the administrator


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Jan_Smejkal
Post  Post subject: Re: Error message during installation  |  Posted: Fri Jun 30, 2017 8:29 pm
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Joined: Fri Aug 13, 2010 10:30 am
Posts: 792

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You have to run FurryBall application as administrator (right click-> run as administrator)


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SylvainDelme
Post  Post subject: Re: Error message during installation  |  Posted: Fri Jun 30, 2017 8:31 pm

Joined: Fri Jun 30, 2017 3:49 pm
Posts: 3

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that what I did


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Jan_Tomanek
Post  Post subject: Re: Error message during installation  |  Posted: Sat Jul 01, 2017 10:55 am
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1555
Location: Prague - Czech republic

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Are you also sure, you have proper Cinema version (meant compatible build)
http://furryball.aaa-studio.eu/support/ ... ments.html

_________________
Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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