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Please the first try this simple steps: http://goo.gl/forms/075IC3TDpX

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Please follow these steps for submitting your problems to FurryBall forum - it will help faster solve your problem.
1) Send your System Info - Maya version, FurryBall version, graphics cards, CPU, RAM etc.
2) Send whole log from Maya output window
3) Describe deeply your problem. If your FurryBall STOPPED rendering, describe what was changed in your computer (new hardware, new software installation)
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Lawnz
Post  Post subject: Furryball plugin load crash (maya 2017 and 2018)  |  Posted: Thu Dec 28, 2017 10:19 pm

Joined: Wed Mar 14, 2012 10:47 pm
Posts: 16

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I posted this issue at the end of another post, but I am not getting any responses so I am hoping this new topic will get a response.

I re-installed all the Microsoft Visual Redistributable versions and still...crash every time

So I tried rolling back from 2018.2 to 2018.1, updating all the different Microsoft Visual Redistributable versions, ad either maya crashes, or I get this error when trying to load plugin

# Error: file: C:/Program Files/Autodesk/Maya2018/scripts/others/pluginWin.mel line 290: ImportError: file <maya console> line 1: No module named furryBallCreateMenu #
# Error: file: C:/Program Files/Autodesk/Maya2018/scripts/others/pluginWin.mel line 290: ImportError: file <maya console> line 1: No module named furryBallCreateMenu #
// Error: file: C:/Program Files/Autodesk/Maya2018/scripts/others/pluginWin.mel line 290: initializePlugin function failed (FurryBall_2018) //

This seemed to start after a big windows update that happened several months ago. This crash occurs with maya 2017 and 2018...

Is there a solution for this yet?


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Lawnz
Post  Post subject: Re: Furryball plugin load crash (maya 2017 and 2018)  |  Posted: Thu Dec 28, 2017 11:26 pm

Joined: Wed Mar 14, 2012 10:47 pm
Posts: 16

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After many re-installs of furryball, and visual studio, I finally got it working. not sure what the solution here is...but at least it works now


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Jan_Tomanek
Post  Post subject: Re: Furryball plugin load crash (maya 2017 and 2018)  |  Posted: Sat Dec 30, 2017 10:45 am
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1605
Location: Prague - Czech republic

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Great - we are glad that it is working.

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Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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