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Dear users,
we are sorry to inform you, that we had to end development of our FurryBall after almost ten years!
We will give FurryBall for free to all users, but without any Maintenace and Support.
Because we have to keep our servers working, we have set the symbolic price 29,- EUR per year.
Hope you will understand us and keep using FurryBall if it fits you.
Thanks for all those nice years with GPU rendering.
Your FurryBall team

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hgarrou
Post  Post subject: Crash on open all files with FB since update  |  Posted: Wed May 25, 2016 7:48 pm

Joined: Tue Dec 01, 2009 10:18 am
Posts: 117

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Updated to FurryBall RT 1.3.3928 this morning, but now every time I open .mb files made with former versions of furryball, they crash immediately. Any advise on what's going on or how I can escape this error?

Thanks in advance.

Update to others - 2:20PM
I am able to use all files if I allow it to crash and then strip FurryBall from the resulting .ma file in my temp folder, along side the other crash logs etc. Add in the new FB global after open and I'm back in business.


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Jan_Smejkal
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Wed May 25, 2016 8:26 pm
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Joined: Fri Aug 13, 2010 10:30 am
Posts: 794

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Please install previous version of FurryBall for now (here you can download any of older releases), I am going to look at this tomorrow, it is weird...


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hgarrou
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Wed May 25, 2016 9:31 pm

Joined: Tue Dec 01, 2009 10:18 am
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Once again, AAA is the greatest company in VFX! See you tomorrow.


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hgarrou
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Wed May 25, 2016 11:38 pm

Joined: Tue Dec 01, 2009 10:18 am
Posts: 117

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I rolled back to FB prior version and now it says no CUDA cards detected.
I rolled back video driver and furry ball to prior versions and still no card recognized.

8:56 EST - A breakthrough!
Most recent FB and Most Recent nVidia work fine on my GTX 780 but not on my GTX 980 machine.
I'm on to something...


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Jan_Smejkal
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Thu May 26, 2016 7:12 am
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Joined: Fri Aug 13, 2010 10:30 am
Posts: 794

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Wow, and all worked fine before update to latest FurryBall (latest drivers and both cards)?
So what is current state?
Previous version of FurryBall works?
Latest version works only with GTX 780?
Latest version still crashes after load old scenes and you must open them via temporary ma files?


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Jan_Tomanek
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Thu May 26, 2016 8:29 am
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1607
Location: Prague - Czech republic

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I tried older scenes and also updated drivers from 364.72 to the latest 368.22 and all works fine for me (GTX Titan).

_________________
Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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knownic
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Thu May 26, 2016 9:43 am

Joined: Tue Oct 11, 2011 7:36 pm
Posts: 183
Location: London

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same problem here..I have reinstalled last update, scene opening ok but warning about cards flashed up.. lights seems to be working ok..


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Jan_Smejkal
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Thu May 26, 2016 9:51 am
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Can you send messages from output window or script editor please?
If I understand right, then you normally installed latest version of FurryBall, you opened older scene without any error and after that you started render. Maya showed warning about graphics card, however you can render without any problem? Am I right?


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hgarrou
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Thu May 26, 2016 2:35 pm

Joined: Tue Dec 01, 2009 10:18 am
Posts: 117

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Sure.

Link to video of it crashing
https://dl.dropboxusercontent.com/u/547 ... lCrash.mp4

Crash Log attached


Output window reads:
Warning: COLOR:XML:CATALOG_MANAGER: The shared catalog directory does not exist: C:/Users/Henry/Documents/maya/synColor/Shared/
Initialized VP2.0 renderer {
Version : 6.3.16.0. Feature Level 5.
Adapter : NVIDIA GeForce GTX 980
Vendor ID: 4318. Device ID : 5056
Driver : dlumd10.dll:10.18.13.6822.
API : DirectX V.11.
Max texture size : 16384 * 16384.
Max tex coords : 32
Shader versions supported (Vertex: 5, Geometry: 5, Pixel 5).
Active stereo support available : 0
GPU Memory Limit : 4096 MB.
CPU Memory Limit: 31013.7 MB.
}
OpenCL evaluator is attempting to initialize OpenCL.
Detected 2 OpenCL Platforms:
0: Intel(R) Corporation. Intel(R) OpenCL. OpenCL 1.2 .
Supported extensions: cl_intel_dx9_media_sharing cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_d3d11_sharing cl_khr_depth_images cl_khr_dx9_media_sharing cl_khr_gl_sharing cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_spir
1: NVIDIA Corporation. NVIDIA CUDA. OpenCL 1.2 CUDA 8.0.0.
Supported extensions: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts
OpenCL evaluator choosing OpenCL platform NVIDIA Corporation.
Choosing OpenCL Device GeForce GTX 980. Device Type: GPU Device is available.


Attachments:
File comment: Crash log
MayaCrashLog160526.0827.log [27.75 KiB]
Downloaded 175 times
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Jan_Smejkal
Post  Post subject: Re: Crash on open all files with FB since update  |  Posted: Thu May 26, 2016 4:15 pm
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Joined: Fri Aug 13, 2010 10:30 am
Posts: 794

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I can't simulate it. I tried different scenes saved in different FurryBall versions with FurryBall viewport enabled during saving), however if I open any of these scenes in new FurryBall, all works fine (FurryBall logo on white background only flash and disappears).
Can you send your scene or can you create simple scene with this behavior?


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