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How to submit Maya problem

Please the first try this simple steps: http://goo.gl/forms/075IC3TDpX

Be sure that you use the latest graphics card drivers before you post your problem.
Please follow these steps for submitting your problems to FurryBall forum - it will help faster solve your problem.
1) Send your System Info - Maya version, FurryBall version, graphics cards, CPU, RAM etc.
2) Send whole log from Maya output window
3) Describe deeply your problem. If your FurryBall STOPPED rendering, describe what was changed in your computer (new hardware, new software installation)
4) You can also send simple example (picture or scene)
Also be sure that you read FAQ

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cgpower2008
Post  Post subject: need a furryballRThelp offline  |  Posted: Tue May 24, 2016 8:45 am

Joined: Mon Nov 30, 2015 11:32 am
Posts: 67

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we need a offline help for lightings.how can i get it?


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Jan_Tomanek
Post  Post subject: Re: need a furryballRThelp offline  |  Posted: Tue May 24, 2016 8:56 am
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1602
Location: Prague - Czech republic

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The best way is to use some download web software it will save you all HTML package.

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Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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cgpower2008
Post  Post subject: Re: need a furryballRThelp offline  |  Posted: Tue May 31, 2016 9:29 am

Joined: Mon Nov 30, 2015 11:32 am
Posts: 67

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Jan_Tomanek wrote:
The best way is to use some download web software it will save you all HTML package.


hi beause we are in the great fire wall :lol: ,we cant get the help video

can you send us a link we can download in the Great Fire Wall :lol:


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Jan_Tomanek
Post  Post subject: Re: need a furryballRThelp offline  |  Posted: Tue May 31, 2016 12:41 pm
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1602
Location: Prague - Czech republic

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All videos are on youtube - we are not able to send it. Y
ou have to find way, how reach it on Youtube, or you can use some downloader for youtube videos.

_________________
Thank you for contacting us.
If you have any further questions, please do not hesitate to contact us.

All the Best
Jan


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