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How to submit your problem
Be sure that you use the latest graphics card drivers before you post your problem.
Be sure that all benchmarks proceeded without errors.
Please follow these steps for submitting your problems to FurryBall forum - it will help faster solve your problem.
1) Send System Info from Error Reporting from FurryBall standalone application (under menu Help->Error reporting)
2) If benchmark failed, send your Log from FurryBall standalone application (under menu Help->Logs)
3) Describe deeply your problem. If your FurryBall STOPPED rendering, describe what was changed in your computer (new hardware, new software installation)
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aresye
Post  Post subject: HWID Changed...again.  |  Posted: Mon Jul 27, 2015 7:47 am

Joined: Fri Feb 14, 2014 11:25 am
Posts: 10

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I've been pretty good about my USB devices and anything that could change my HWID, but I have yet again managed to do it. The culprit? I upgraded the driver for my VPN, which reinstalled the driver for the virtual network device. I literally did nothing else. Was working earlier today, downloaded the latest update for my VPN, and suddenly, FurryBall no longer works. I verified this was the culprit by disabling and enabling the TAP-Win32 adapter, and I had 2 different HWIDs depending on which state the virtual port was in. I normally leave it activated, but the update to my VPN software caused it to install a newer version of the adapter.

I can't find where to submit a HWID request. I'm assuming it's in the "My Account" section of the website now, but I registered before RT was released, so my forum login doesn't work on the main website. I can't register either, because it's telling me my username and email already exist.

Need some help here :(


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Jan_Smejkal
Post  Post subject: Re: HWID Changed...again.  |  Posted: Mon Jul 27, 2015 8:06 am
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Joined: Fri Aug 13, 2010 10:30 am
Posts: 794

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http://furryball.aaa-studio.eu/resetting/request


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aresye
Post  Post subject: Re: HWID Changed...again.  |  Posted: Mon Jul 27, 2015 9:28 am

Joined: Fri Feb 14, 2014 11:25 am
Posts: 10

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Exactly what I needed! Thanks!


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