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How to submit your problem
Be sure that you use the latest graphics card drivers before you post your problem.
Be sure that all benchmarks proceeded without errors.
Please follow these steps for submitting your problems to FurryBall forum - it will help faster solve your problem.
1) Send System Info from Error Reporting from FurryBall standalone application (under menu Help->Error reporting)
2) If benchmark failed, send your Log from FurryBall standalone application (under menu Help->Logs)
3) Describe deeply your problem. If your FurryBall STOPPED rendering, describe what was changed in your computer (new hardware, new software installation)
4) You can also send simple example (picture or scene)
Also be sure that you readed FAQ

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kingjulien
Post  Post subject: Regarding maintenance fee  |  Posted: Thu Nov 20, 2014 11:08 am

Joined: Thu Sep 11, 2014 10:27 am
Posts: 57

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Hey there! I have a question regarding the maintenance fee of FurryBall. Just want to clarify if I understood them correctly before purchasing :lol:

So if I buy the permanent license, and I don't tick "Add Maintenance ( 249,- EUR)", I will still have the maintenance free for 1 year right? And for the upcoming years, as long as I do not subscribe for the maintenance, I won't be charged for it yes?

Thank you very much :) :D


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Jan_Tomanek
Post  Post subject: Re: Regarding maintenance fee  |  Posted: Thu Nov 20, 2014 2:16 pm
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Joined: Tue Oct 27, 2009 11:03 pm
Posts: 1607
Location: Prague - Czech republic

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No, if you will NOT tick Maintenance, you will have just LICENSE without Maintenance.
Maintenance is included just in RENTAL versions, because of the nature of the product.

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